Free Shipping Policy
Shipping & Dispatch Policy
At VapUp, we strive to process and deliver your orders efficiently, while keeping you informed every step of the way. Below are the details of our shipping process and policies.
Processing and Dispatch Times
- Orders are processed within 2 business days of payment confirmation.
- Once processed, orders are dropped off to you within the next business day.
Delivery Details
Free Global Delivery : Estimated Delivery Time Business Days 7-12 Days
For faster delivery 5-7 Days, we can upgrade your shipping to express service for just $20/kg extra! Please Contact us via WhatsApp: https://wa.me/447933885370
Tracking Your Order
- You will receive tracking details via email once your order has been dispatched.
Handling Out-of-Stock Items
While we work hard to maintain accurate stock levels, there may be rare instances where an item in your order is temporarily out of stock. In such cases:
- We will dispatch the available items in your order within the regular dispatch timeframe to avoid delays.
- The missing item(s) will be shipped to you separately as soon as they arrive, at no additional shipping cost to you.
Our goal is to ensure you receive as much of your order as quickly as possible, while minimising any inconvenience caused by stock shortages.
Please Note:
It is the customer’s responsibility to make sure the address information provided is accurate, including City, State, and Postcode to prevent any error or further delays in shipping.
Didn’t find what you are looking for? Contact Us : support@igetvapeup.com